Cookie Policy

1. What is a cookie?

A cookie is a small file or identifier stored or read on your device when you visit a website. Similar technologies, such as local storage or certain pixels, may serve the same purpose. In this policy, “cookie” refers to all of these technologies.

2. Why Safarplan uses cookies

Cookies help the platform work, protect sessions, remember your preferences and, where your permission is required, measure audiences or personalise content and communications.

3. Cookie categories

Strictly necessary cookies

They support essential functions such as navigation, login, booking flow, security, fraud prevention and storage of your consent choices. They cannot be disabled through the preference manager where their absence prevents the service from working.

Preference cookies

They remember language, currency, certain searches and display settings to make your next visit smoother.

Audience measurement cookies

They help us understand, in aggregate or pseudonymised form where possible, which pages are visited and where difficulties occur. They are used to improve performance and experience.

Personalisation and advertising cookies

Where they are used and consent is required, they help tailor content, measure campaigns or limit repeated messages. They may be set by Safarplan or by a partner identified in the consent manager.

4. Third-party cookies

Some functions rely on payment, security, video, mapping, measurement or support providers. These services may use their own trackers according to your choices and their policies. The list may change as the tools actually enabled on Safarplan evolve.

5. Retention

A cookie may be deleted when the browser closes or retained for a limited period. Its duration depends on its purpose and provider. The consent manager and browser settings allow you to review or remove stored information.

6. Managing or withdrawing consent

On your first visit, you can accept, refuse or customise optional cookies. You can change your choice at any time through the cookie-management link or button on Safarplan. Withdrawing consent does not affect earlier lawful processing.

Your browser can also block or delete cookies. Refusing strictly necessary cookies may prevent login or completion of a booking.

7. Data protection

For details about processed data, recipients and your rights, read the Privacy Policy.

8. Updates and contact

We may update this policy as our tools or applicable rules change. For questions, contact Safarplan through the help centre.